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Product Grading Guide

Brand New
Just like you get in any retail store. Never used, factory sealed, comes with all warranties and accessories.

Open Box
A brand new item whose factory seal has been broken. The product otherwise has not been used. All accessories and manufacturer warranties are present.

Refurbished Grade A
Grade “A”products will have overall excellent to very good cosmetic condition. Some Grade “A”units will be cosmetically pristine while others may have light scratches or other minor blemishes. Some Laptops may exhibit some shiny areas around the keyboard (space bar, touchpad and/or touchpad buttons), but the keyboard keys will be in excellent condition. Cosmetic blemishes will have no impact to the system’s overall functionality or performance.

Refurbished Grade B
These units will have some cosmetic blemishes that include scratches and/or other surface imperfections. Some Laptops may exhibit shiny keys on the keyboard and/or shiny surfaces around the keyboard. All key characters will be legible. Grade “B” products are functionally equivalent to Grade “A”, and will include the same warranty and customer support as Grade “A”products. Pricing on grade “B” products will typically be lower than grade “A” products.

As-Is or For Parts/Repair
These units are worth fixing as they would make a nice system once the issue(s) are fixed. The components (screen, hard drive, keyboard, memory, adapter) could also be salvageable for use by repair Companies and individuals. This category is not for the average computer user.

Note:Widgetree does not cosmetically grade the bottom side of laptops.

Widgetree 6 Month Limited Warranty for Refurbished Products
Your purchase is covered for 6 months from the date of purchase to operate as the manufacturer has described. Damage sustained by improper use (ex. power surge) or accidental events (ex. child breaks TV screen) are not covered. This warranty is non-transferrable and is only valid for the original purchaser. All warranty requests should be directed to help@widgetree.com. Order number and product serial number must be provided to begin warranty fulfillment. You are responsible for all costs in returning the original product to our facility for fulfillment. Widgetree reserves the right to decide whether replacement, repair, or a refund will be issued once the product has been returned.

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